Experience Resume

12/84 - 02/87 -|- United States Marine Corps -|- Amtrack Operator
Kaneohe Bay, Hawai'i

Primarily responsible for maintenance and upkeep of AAVP7A1 Amphibious Tractor for both field and ramp operation. In addition, stationed as a US Marine in MCB Kaneohe. Guard duty, which included patrol of barracks and ramp (AAV staging) and personally issued weapon maintenance and qualifications.

03/87 - 01/90 -|- Halliburton Construction Inc -|- Plainclothes Security Operator
Houston, Texas

Provided VIP protection for a multitude of personnel, specifically during travel in and out of designated highly volitile areas. Worked with convoy protection, operational oversight, and dynamic VIP personal protection. Worked almost exclusively in armed protective services. Provided environment planning and securing services for traveling locations.

01/90 - 08/90 -|- Several Local Nightclubs -|- Doorman/Bouncer/Barback
Western Washington

Provided an integral part of the security system in several nightclubs. I authorized entry of individuals to the club on the basis of age or observable behavior. Provided an intimidating presence, which was required while intervening in physical altercations. Skilled at controlling violent and abusive customers without resorting to violence themselves and tackled such situations in an unobtrusive manner. In addition, I Circulated among visitors, patrons, or employees to preserve order and protect the property. I escorted non-compliant patrons out of the establishment and greeted patrons upon entry and exit. I maintained order and ensured adherence to dress codes and provide assistance to patrons with special needs (i.e. bathrooms, and exit doors)

08/90 - 08/93 -|- Whatcom Security -|- Uniformed Security Officer
Bellingham, Washington

Provided commercial security presence as well as assisted in constructing operating manuals and policy/procedures for security personnel in commercial/manufacturing environments. Worked with security team professionals to maintain large commercial properties for customers. Worked primarily with oil production facilities in Anacortes, Washington. Worked in both Armed and Unarmed posts. Was instructed in CCTV and other monitoring systems, as well as installation.

08/93 - 01/96 -|- Alaska Security -|- Uniformed Security Officer
Anchorage, Alaska

Alaska Security essentially performed several functions in the earlier days here in Anchorage. Our primary function was to service and maintain Automated Teller Machines (ATM) with the Anchorage area. Basic electronic repair and money collection/resupply of most of the deployed ATM machines in the area. In addition, performed unique security needs, such as remote location property and animal protection. Did long patrols along powerline easements and waterways using small vessels, as well as snow machines and four-wheelers. Became certified as NRA firearms instructor and trained officers in safe weapon management and the proper use of deadly force.

03/96 - 03/99 -|- Altman, Rogers & Co -|- Information Systems Manager
Anchorage, Alaska

As the IT Director, I was utilized primarily for both: internal, as well as customer, end-user support. Internally, I managed multiple servers hosting a variety of accounting software, as well as ensured that the staff accountant's computers were completely functional and up to date. I developed the Policy and Procedure manuals for all technology within the organization. Additionally, support included: ensuring that the organization personnel could log in and view networks of customers, as well as ensuring that they could communicate back to the home office from wherever they were. Made several trips to villages throughout the State to ensure connectivity. Built several "Bulletin Board" modem servers utilizing multi-hunt lines, to allow individuals to move data, and review data sources from different locations.

11/01 -|- Universal Life Church -|- Ordained Chaplain

After years of counseling fellow service members dealing with re-integration back into civilian life, as well as fallen teammates, I sought and received my ordination as a chaplain with the Universal Life Church in central California. Since my ordination, I have assisted hundreds of individuals with a multitude of issues:

  • Death, and aging
  • Post-Traumatic Stress Disorder
  • Amputation and severe wounds
  • Marriage, relationship
  • Survivors Syndrome

07/2002 -|- Wayland Baptist University -|- Bachelor's degree in Education

03/99 - 07/04 -|- Technoids Inc. -|- Operations Manager
Anchorage, Alaska

Planned, directed, or coordinated the operations of this small technology firm. Duties and responsibilities include formulating policies, managing daily installation and configuration operations of both CCTV and computerized systems, and planning the use of materials and human resources. The firm provided technical support, installation, and configuration of computer systems and security installations, as well as CCTV and IP camera recording and monitoring. In addition, learned and utilized 3D modeling software and, built the computer systems to host the needs of these substantial software application environments.

07/04 - 05/06 -|- Salvation Army Alaska -|- Information Technology Director
Anchorage, Alaska

Among the responsibilities of an IT director is the management, strategy, and execution of IT infrastructure for an organization. Provided oversight for technical projects in alignment with organizational goals and direct the effective delivery of networks, development, and disaster recovery systems and processes. Worked with information engineers to find solutions to manage business activities. Supervised a team of professionals, while working closely with management, external vendors and advisors. Prepared financial budgets and presented proposals for capital projects to senior executives. Researched and recommended new products, identified new market opportunities and lead efforts to improve IT processes.

01/06 - Present -|- Self -|- Chaplain Counseling

Worked with a vast array of psychological conditions, counseling a multitude of individuals and couples:

  • Marriage, and life coaching
  • Adoption, child-rearing
  • Continuing to work with PTSD and service members
  • Death of family members

03/06 - 01/18 -|- GTK Security Services -|- Security Consultant/Operator
Los Angeles, California

My time with GTK was split between two different aspects of security work, I was employed as a Maritime (on-board) security operator, and a security K-9 handler. In the execution of these diverse roles; I performed routine security inspections of the vessel and dock facilities and ensured appropriate security measures were maintained. I implemented and supervised that the Ship Security plan was followed both: underway, and in port. I patrolled and inspected cargo holds and all points within the vessels to ensure there was no unauthorized access and ensured total compliance and conformity with the established security arrangement. As a K-9 handler I was responsible for my K-9 24/7 both: at sea, and in port, including the transportation of canine and self to vessels underway. K-9 operations included: drug identification, weapons or explosives, and unauthorized persons.

05/06 - 06/18 -|- University of Alaska Anchorage -|- Call Center Team Lead
Anchorage, Alaska

Senior point of escalation for a help-desk environment spanning the South Central portion of the State of Alaska. Provide policy/procedure development for technical personnel, who then provide technical support to a customer base regarding computing and telecommunications technology. Supervise twelve employees on an eighteen-hour day, every day, based on a calendar year. Responsible for CISCO VoIP “Call Manager”, “C.E.R.”, “U.C.C.X” management and configuration. I can manage Virtual LAN management for local and remote campuses. Primarily using Microsoft Windows 2000/2003/2012 Servers, I have managed state-wide Microsoft Active Directory (AD) management to include DHCP, Replication, Microsoft Exchange Online Protection synchronization, and User Management. Assist with and manage/configure Microsoft Exchange 2010/2013 deployment.

04/17 - 02/19 -|- Anchorage Veteran's Court -|- Chaplain

Worked with and counseled many individuals about getting their lives back on the right side of the law. The veteran's court typically worked with individuals convicted of some type of criminal behavior. Dealt with the plethora of issues surrounding individuals returning from their tours of duty.

06/18 - 02/19 -|- General Communications Inc. -|- Senior Support Manager
Anchorage, Alaska

Front line manager for 24x7 technical support operation for both: Alaska, and connections through the continental states (Washington, Texas). Led a multi-tiered support group offering CISCO and Juniper support for Enterprise level customers. Managed a staff of thirty (30) personnel, ranging in skill sets from the front-line service desk technician, to the high-level network administrator. Created and managed interdepartmental relationships with groups like the Technical Assistance Center (TAC), and Network operational engineering for streamlined escalation channels. Created and maintained budgets for departmental spend, and human resource requirements for all staff. Managed discipline, as well as hiring/promotions for the department, including the establishment and oversight of contractors.

04/19 - 8/20 -|- NMS Security -|- Security Systems Administrator
Anchorage, Alaska

Joined NMS as a Security Systems administrator and managed both: the enterprise-level surveillance camera installation, as well as an international access control system. Worked to ensure the functionality of all technology within the organization matched the operational needs of the officers. Worked with senior leadership to ensure technology deployment aligned with policy and necessary procedures.

08/20 - Present -|- Municipality of Anchorage -|- ML&P Systems Programmer II
Anchorage, Alaska

Accepted an offer with ML&P as a Systems Programmer II working with Visual Basic, Powershell, and batch programming, all interacting with Microsoft SQL, and Oracle databases for the support of electrical service throughout the ML&P service area. Responsible for a large implementation of meter management and monitoring data collection software, as well as substation maintenance and repair. Worked with an experienced team to interface information about meters into an enterprise-level CIS system to provide billing services, as well as service interruption notification. Worked with this team and others to manage data interaction with the Municipality of Anchorage systems.

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